Select Page

Branding

School Project

Spring '24

Mobile App Redesign For ATH.ENA

 

Description: In an attempt to make the ATH.ENA ticketing app more accessible and user-friendly, we are preforming a complete app redesign.

 

Goals and Objectives: Currently the app is only available for Android users, and even the Android users are not using the app because it is more difficult to use then the physical ticket kiosks. This redesign will allow users on all phone types to use the app, and will be more accessible and user-friendly. This will allow more people to access the app and continue to use it over the physical ticket kiosks.

Research

1. Analyzing Competitor Apps

2. Conducting User Testing on Competitor Apps

3. Conducting In-person Observations of an Athens Ticket Kiosk

4. Creating a User Journey of the Process of Using a Ticket Kiosk

The map of a user journey to buy a ticket at a kiosk in Athens. There are 9 steps, and the main issues are with finding the prices of tickets, and also understanding what the different ticket types are.

Sketches

Wireframes

Final UI

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Please Add New Image Item.